WHAT WE OFFER
We offer three levels of support for our own and other manufacturers' oil-free pump packages.
All of our repairs or exchanges include a full 12 month warranty on parts and labor.

LEVEL 1 - 2 DAY TURN AROUND OF YOUR DRAG PUMP AFTER WE RECEIVE YOUR PUMP
If you have confirmed a problem with your 5011 or 5010 Alcatel drag pump, we offer two-day turn around time of your drag pump. We change the upper and lower bearings of the drag pump with Alcatel factory bearings, clean and test pump.

LEVEL 2 - FAST REPAIR OF YOU UNIT AT OUR FACILITY
We evaluate units within two days of receipt at our facility, and most repairs are completed within a few days after approval by the customer. There is no charge for our evaluation.

LEVEL: 3 - UPGRADE YOU UNIT
We offer an upgrade program wherein we use the customer's drag or turbopump and power supply to build a new package with a new industrial grade diaphragm pump and valves. Turnaround time is usually less than a week for most upgrades.

OUR TRIBODYN REBUILD PROGRAM
The thrust of our TRIBODYN rebuild programm is to improve the reliability of the pump package. After our rebuild, the pumping performance is essentially the same as before, but reliability is improved dramatically. Below is a partial list of users who have had their TRIBODYN's rebuilt by us. They have told us they would be happy to comment on the operation of their rebuilt units to other owners of TRIBODYN pumps.

Satified users

Steve White
National Radio Astronomy Observatory
Route28/92
Gree Bank, WV 24944

Gene Jerzewski
University of California, San Diego
7835 Trade Street
San Diego, CA 92121

Art Lichtenberger
University of Virginia
McCormic Road
Charlottesville, VA 22903

* Tribodyn is a registered trademark of Danielson Associates.